How to manually reorder categories in Square Online after UI update?

Hi community,

 

I noticed that Square recently updated the UI for Items & Services → Categories.

 

Previously, we could reorder categories directly in

Items → Categories → Rearrange,

as shown in Square’s help documentation here:

(attach your screenshot of the doc)

 

However, in the current dashboard UI, the Rearrange button is missing:
Dashboard → Items & Services → Categories

What I see now :

 

  • I can only expand categories

  • I can reorder items inside a category

  • I can reorder categories inside POS layout (Menus → POS Layout)

     

     

    But I cannot manually reorder categories for Square Online anymore.

     

     

    My goal:

     

     

    I want to control the order in which categories appear on my Square Online ordering page, not only on POS layout.

     

     

    Questions:

     

    1. Is category sorting for Square Online removed or moved to a new place?

    2. Is there still a way to manually drag and reorder categories for Square Online display?

    3. If not, what controls the category display order on the online ordering page now?

       

      Thanks in advance!

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Square Champion

@TigerBryan 

1.  I can still order mine but you do it through the categories in the dashboard.  Now this may be different depending on if you use the retail or food version of the online store.

 

2.  See screenshots

 

3.  Alot of what you will see is based on "Sales Channel" Now, that is what makes the category show up or not.  Also, item level availability can be set also with sales channels.  You can bulk edit this in the item catalog also.

 

Screenshot 2025-11-03 112911.pngThis is the main category page and you have rearrange at the top.

Screenshot 2025-11-03 112907.pngThis is where you re-arrange items in a category.

2025-11-03.jpgThis is the actual item re-arrange.

 

I keep everything in a reporting category, and then only use certain categories for my websites.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

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Square Community Moderator

Thank you for the reply here, @Donnie-M.

 

Let us know if you have any other questions, @TigerBryan 

JJ
Community Moderator, Square
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