How to add customer address on checkout form?

[PhilOWantage]

My current email response contains the customer's name and email address.  This is a membership site and we need the customer's USPS address.  How/where can I add this into the checkout?

[HC_Charlie · Accepted solution]

Hello @PhilOWantage thanks for your question. Try this area in your Square Dashboard:

Online > Shared Settings > Checkout

Scroll down to customer inputs and see if you have the option turned on to collect addresses. Should look something like this...

Screen Shot 2024-09-05 at 9.45.01 AM.png

Also check this area since you're selling memberships. (might be considered a non-physical item):

Screen Shot 2024-09-05 at 9.47.27 AM.png

[HC_Charlie · Accepted solution]

Hello @PhilOWantage thanks for your question. Try this area in your Square Dashboard:

Online > Shared Settings > Checkout

Scroll down to customer inputs and see if you have the option turned on to collect addresses. Should look something like this...

Screen Shot 2024-09-05 at 9.45.01 AM.png

Also check this area since you're selling memberships. (might be considered a non-physical item):

Screen Shot 2024-09-05 at 9.47.27 AM.png

[PhilOWantage · Accepted solution]

Thanks.  That worked.  However, the "Shared Settings" link is only indicated by "Settings".

So, Online -> Settings -> Checkout.  Then scroll way down to Customer inputs.

I'm still testing but you got me to where I needed to be.

Thanks again.

Phil

[HC_Charlie]

Glad I was able to help @PhilOWantage . I just noticed you recently joined us in the Square Seller Community, so I wanted to officially say "WELCOME"...we're glad you're here. Any other questions about using Square, best practices, tips, or general biz advice or feedback, just make a post here. I think you'll find everyone here is very supportive and willing to help any way we can.