Has anyone been getting fake reviews?

[Ambled13]

I received a fake review connected to a clients receipt. I sent a request for more information through messages and they replied that they didn’t know what it was about. But when I contacted the client personally he had no idea about any review?Has anyone else been getting these fake reviews from out of state?

[MayaP]

Hello @Ambled13,

Thanks for reaching out. That does sound concerning, and I’d be happy to help.

Could you share a few more details so I can better assist? Has it only been that one review, or have there been others? And just to confirm, is it showing in the Customer Reviews section of your online dashboard?