Google Analytics

[LightsOnMain]

Hello, 

I have added Google Analytics to my square website, but I am getting an error message.

"A Google Analytics property is set up on your website, but your user account doesn’t have access to it"

Would really appreciate any help with this

Thank you in Advance 🙂 

[Seamus]

Hey @LightsOnMain,

Thanks for getting in touch and sorry to hear you're having trouble with Google Analytics. We have a general setup guide for tracking code services here, however I think that the error you're seeing may be related to the Google Account not having the right level of access to Google Analytics. Where are you seeing the error message? Are you able to provide a screenshot so I can get a bit more context? Thank you! 

[LightsOnMain]

Hello, Yes you are right it was from Google Account, for some reason I can not get my analytics talking to my website, even thought I have both. 

I ideas how to correct this at all?

[Arie]

Thanks for checking, @LightsOnMain! I'd recommend reaching out to our support team in this case. We have a team specialising in eCom questions like this, so they can take a closer look with you. You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Click on any topic, then "I don't see my issue"

4. Click "Message us" or "Email us"

Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.