Something is screwy - My only form, the one that I drive all my business through, stopped sending me submission notifications.
So I looked at the community forum, saw a recommendation to delete the form and start again.
Did that, still doesn't work and now I have deleted hundreds of form submissions.
The only reason I found out was a prospective customer got sick of waiting and phoned me.
It was working this morning (last successful receipt of notification at 06.33am)
Then it wasn't - without any interaction/changes/edits from me.
I can't imagine how many I've missed - primarily now that I inadvertently nuked all my submissions on the old form.
The form IS working in that it sends to the Form submission section of the Square Dash, but I need to be notified - my business is about getting on the quote as soon as it happens.
I really need this sorted.
Kindest regards
Andrew
Link to form is below.
https://www.vansolo.com.au/quote
Hi @Vansolo,
Thank you for reaching out and sorry to hear about your form submissions.
To troubleshoot on your forms further, we'd have to take a look into your account, which we're unfortunately not able to do via our community forum.
Please give our support team a call for further assistance. They'll also be able to file a ticket with engineering, if needed, to resolve this. You can call support on 1800 760 137, from Monday-Friday, 9am-5pm AEST.
I'm sorry I wasn't able to be of more help here!
Thanks for the information, Arie.
I'll call from the road tomorrow.
Cheers,
Andrew.
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