Customers can't leave a review comes up 404

Hi There... I have received an email from a customer that tried to leave a review and and when he clicked the link to do so it came up as a 404 page. I was wondering why I stopped getting product reviews. It used to work now it doesn't ... can anyone help 🙂 

576 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Heya @TrishP and welcome to the Community.

 

I personally haven't seen any other cases of this but it could just be the browser they're using.

 

If it's happening on multiple browsers, please reach out to our direct CS team who can file a ticket for you. 

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
538 Views
Message 2 of 2
Report