Can't log into the Weebly app anymore?

[MattHebb1995]

[The title of this thread has been edited from the original: weebly app login]

I recently got a new phone and had always used to weebly app to view and see orders and online store statistics... I installed the app on my new phone and no longer can login using my square account. Am I forgetting a step I had to do before but I forgot this time? Thanks for any help!

[isabelle]

Hey @MattHebb1995!

Good to see you around the Community ✨

I'm wondering if you've migrated (to the new version of Square Online Store from the previous version) any other sites with Square recently? Unfortunately, the app doesn’t support multi-site for the Square Online Store, and there have been sellers that were using the app before with a Square site that they made themselves who then lost access when their Online Store sites were all migrated.

If that's the case, until we have a fix, we suggest using the mobile browser. Let me know! 💡

[MattHebb1995]

Only thing I did was get a new phone haha. My old phone shows the option to login with google...facebook? And square. On the new phone I just don't even have the option to login to weeby app with square. Just the other 2.... It still works on my old phone too so idk

[AshleyK]

@MattHebb1995 Are you able to view orders online through the Square Online Store Dashboard?

[MattHebb1995]

Oh yes it's just much less quick and convenient although I guess order show up on the square app too....Which I also have oh my phone and forgot. I just like to see stats on my online orders to see what the activity is like

[allenw]

It's been months now since I could use the Weebly app, which was terrible but at least it had a sound notification when we got an online order. The Square app is much better but we have to open the app or look at our email to see if we got an order, and it's really inconvenient to not be notified with a sound. Also, I can't even log into Weebly on my laptop. What on earth is going on? I can't log in with my login, with Square, with Google, anything. So I can't change my email settings on the Square Online. You really need to figure this out, it's absurd.