Allow gift options with Square Online

[doc_choc]

Hi, I noticed that an 'Allow gift options' selection has appeared in the edit item section in Square Online. Does anybody know what functionality this will offer and when it will become live to use?

[#2]

@doc_choc Be aware that you need to be on at least the Performance Plan (£19 / m) to use gifting options.

[tranguyen · Accepted solution]

Hi @doc_choc, thank you for your post! Our team are rolling out the gifting options so you should now be able to start setting it up! The gift options will allow customers to indicate that the item they are purchasing is a gift. This means that they can:

• Leave a note if wished
• You can add a fee for gift wrapping
• The receipt print out for shipping or delivery will only include the note and item but not the prices

More information about this feature is available here. 

[BariTeaBrewery · Accepted solution]

I'm unable to find the gift receipt without prices- the external link only leads to a page for emailing or printing full receipt.

[BariTeaBrewery · Accepted solution]

Also, I'd like to be able to add a gift option to the WHOLE order, not individual items, as an order with multiple items sent to someone as a gift will have the same note in it.

[tonydow]

@doc_choc Be aware that you need to be on at least the Performance Plan (£19 / m) to use gifting options.

[Twiggy]

You can still add a variation/ modifier for a gift note in POS - The gifting feature is gonna be a great simplifier for those who ship - deliver. 

[BariTeaBrewery]

Sorry - I posted in wrong place!

[Hannahwisdom]

How do you adjust the exemplar gift message? I can’t change this under item preferences, and at present it is defaulting to ‘hi Jack, enjoy your gift!’ If I could just delete the ‘Hi Jack’ bit that would work!!

[Breffni]

Hi @Hannahwisdom thanks for your post 🙂 

I had a look at my own account and 'Hi Jack - Enjoy your gift!' is displayed automatically as an example for customers, as soon as you click on the box itself it disappears and customers can enter their own messages. 

I hope this helps!