zebra printing stopped working properly

Hey all, I've done every troubleshooting option under the sun and I've been on the phone with support for over an hour and he seems to have no idea how this system even works.

 

any one have any sudden issues with the zebra label printer template being off? my labels are printing scale about twice what they should be and I can't print price tags. This worked fine yesterday now both of my locations are having the same issue!

 

I have a square stand with iPad and a zebra zd411

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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https://community.squareup.com/t5/Feedback-Discussions/SKUs-not-printing-on-barcodes/td-p/842108

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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Hello! We are having the same issue - did you end up finding out a solution?? I worked ALL day on this yesterday 😞

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the latest update fixes this!

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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Having the same issue - tried about 5 hours worth of troubleshooting today

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Having the same issue!

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Having this issue too!

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I’m having the same issue I tried calling zebra because techs at square said it’s a zebra issue then called back square with zebra on the line so we can figure a way to fix it but the workers at square wouldn’t let the person from zebra speak because they don’t want to be recorded super **bleep**ed at square treatment wasted 6 hours yesterday 

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The latest update fixes it! I was on the phone for almost 2 hours last week until they finally escalated it!

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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Having the same issue, zebra stopped printing barcodes a few days ago. Just did the Square update and now it works!

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I wasted soooo many tickets last week trouble shooting. Yes, updated on Saturday but what a waste of time and resources!!!

 

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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Just did the Square update and now it works!

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My issue is it’s printing 20 blank labels for every one label 

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Has your issue been resolved? I’m still having the same issue. 

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