zebra printing stopped working properly

Hey all, I've done every troubleshooting option under the sun and I've been on the phone with support for over an hour and he seems to have no idea how this system even works.

 

any one have any sudden issues with the zebra label printer template being off? my labels are printing scale about twice what they should be and I can't print price tags. This worked fine yesterday now both of my locations are having the same issue!

 

I have a square stand with iPad and a zebra zd411

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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https://community.squareup.com/t5/Feedback-Discussions/SKUs-not-printing-on-barcodes/td-p/842108

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
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Hello! We are having the same issue - did you end up finding out a solution?? I worked ALL day on this yesterday ๐Ÿ˜ž

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Having the same issue - tried about 5 hours worth of troubleshooting today

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