sales tax is not coming up at checkout

[BCR1]

Hello, the sales taxes are not coming up at checkout. When I check the created item, the sales taxes are there and turned on and saved. What am I doing wrong. Why are they not populating at checkout?

[_Violet]

Hi @BCR1 - I'm sorry to hear that this issue with your sales tax has brought you to the Seller Community! 😥

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

[BCR1]

I actually figured it out. There is another "settings" at the very beginning of the website. It has nothing to do with setting up your items. That is where you have to set up your taxes again. And also when you create your item.  Thank you for checking in!!

[_Violet]

Hey there again @BCR1 👋 Thanks for following up on this thread to provide an update.

I'm glad to hear you were able to get it all figured out! 🙂