Hi there @sulamaestra. Your team members can use their phones. If you have a WiFi connection (not hotspot), you could return your Terminal (assuming it is new) and replace it with a Square Handheld. Or you can use any mobile device/tablet that is connected to your phone's hotspot.
Also, can you elaborate on why the Terminal is undependable? I've never found that to be the case. It would help to know EXACTLY what makes it undependable for you.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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