I need two people in my booth to take payments at the same time. I have my phone. The terminal I bought is a hit an miss, mostly a miss, so undependable. What are my options.
Hi there @sulamaestra. Your team members can use their phones. If you have a WiFi connection (not hotspot), you could return your Terminal (assuming it is new) and replace it with a Square Handheld. Or you can use any mobile device/tablet that is connected to your phone's hotspot.
Also, can you elaborate on why the Terminal is undependable? I've never found that to be the case. It would help to know EXACTLY what makes it undependable for you.
Thank you, the terminal is undependable because it will not consistently hold a wifi connection. Some festivals have 100,000 people so connecting is ridiculously slow.
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