Hi all. The adhesive on our Square has given up. How do we get a new one please? Only had it a few months!
I’d look at the replacement parts, or contact sales support directly, they should be able to help!
Hey @boynash101, thanks for sharing this! I'm afraid at the moment, we don't stock the adhesive for Square Stand separately. It's definitely something I'll surface with our Product and Hardware team so we can look to make this an option. Apology for the inconvenience caused by this!
Hi. Can you recommend a decent replacement then please? Something that's similar on Amazon? Just 'we don't stock this' isn't a great reply... thanks.
We don't have any official recommendation that I know of unfortunately @boynash101. There are a number of options for mounting pads on Amazon that I found and I *think* the manufacturer for the Stand's adhesive is 3M.
I've reached out to our Hardware team and see if there's a specific brand they'd recommend using as replacement as well.
Great ok, let me know what they say! Cheers.
Hi - did the hardware team come back to you?
C
Hey @boynash101, I've sent you a direct message with some additional information. Let me know if you have any other question!
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