Printer not connecting

[Issacmaw]

Just came in on Saturday morning to find my printer and square reader not connecting. I have tried everything from. Pulling every plug out and in, uninstalling the app, updating the both the ipad and app. Power still getting to the ipad. My only conculsion is the three USB port has gone. Nothing works and I'm not sure how long the battery will last on the square reader. 

[Blacksmithgalle]

I am having the same issue so frustrating 

[Arie]

Hi @Blacksmithgalle,

Thank you for reaching out and sorry to hear you're having trouble with your printer. 

While we're not able to troubleshoot this via our community forum, our support team would be happy to help you out.  

You can call support on 1800 760 137, and our lines are open Monday - Friday, 9am-5pm AEST. 

I'm sorry I wasn't able to be of more help here!