How to enter orders manually from third party delivery app

[kchicken]

All manually entered orders default to ‘Dine-In’ in the Orders section even when the Dining Option ‘Delivery’ is selected during entry. We are using Square for Restaurants (Quick View), and only DoorDash is integrated. Uber Eats and SkipTheDishes are manually entered. 

I'm assuming that when those manual orders get entered in, technically they are supposed to showing up on the "Delivery" section in the "Orders" screen rather than "Dine-In" section.  

How do you all manage them in your Square POS Quick View?

[MayaP]

Hey @kchicken  – Thanks for reaching out and bringing this to my attention.

Just to clarify, are only Uber Eats and SkipTheDishes orders being entered manually? How are you entering them into the system? Any additional details you can share will help us get this resolved. Thank you!