Favorites Grid disappears

[flatrock]

Our favorites disappeared today! Now it's asking me to create a new "grid". I did that and it worked fine, but as soon as I navigate to a different page, for example "reports" or any other page for that matter, when I return to the Checkout page where the "favorites" should be, they are gone!

[frances_a]

Hello @flatrock

That's strange! 

What device are you using? 

Is the app up-to-date?

Let me know so I can better assist!

[beefolks]

That was happening to me on Square Register.  I don't have the device in front of me right now, but from what I remember, I had to delete the 'favorite' category I was trying to add, and recreate it.  Not the actual item, just the category.  Then it worked fine.