Lenova e10 tablet won’t pair

[sunshinecoastuk]

My Lenova e10 and chip reader paired perfectly up until about 2 weeks ago, but I can no longer get them to pair

[Seamus]

Hey @sunshinecoastuk,

Thanks for getting in touch and sorry to hear you're having trouble with your reader.

It looks like the E10 is not tested as compatible with Square, which means we don't specifically develop for this device as we continue to update our app and reader firmware. If it's worked previously though, what sort of error are you seeing at the moment? Anything specific that might hint at the issue?

You can also call our support team on 1800 760 137 - they'll be able to take a better look into your operating environment and try a few troubleshooting steps. Lines are open Mon-Fri, 9am-5pm Melbourne time.