Sorry to hear! Here are a few tips that I'd suggest trying out:
1) Restart your smart phone/ tablet.
2) Check for app updates from the app store on your device for Square Register.
3) Delete and reinstall the Register App.
4) Try accessing the internet from a different connection (ie switch wifi networks or from cellular to wifi network).
If these tips don't work out, please let me know!
Sean
he/him/his
Product Manager | Square, Inc.
