Hello, I am managing a retail fish market that is attached to a seafood restaurant. I use Square for Retail. We are setting up take out through the market and looking to setup Online Ordering.
Through Online Ordering I setup for customers to select their pick up time and I have setup amount of orders I will allow in a 15 min window to make sure kitchen doesn't get overwhelmed. However for larger orders I state to have my customers call in their order. The problem that arises here is that Orders put in through the POS don't communicate with the Online Order restrictions and there is no way that I can see to block off individual time slots to accommodate the large orders and the Online system will allow other customers to put in orders for that time slot I would like to block off.
How can I setup Square to manage all my ordering with inperson through POS and through Online.
Is the Square KDS able to help me in this scenario
Hi we have solved this issue with our Square app, Subport.
We are an online mobile ordering app with subscriptions for Square sellers.
Subport can fully customize it to your mobile order app settings. All orders from the app go directly to your POS.
We can also customize times to make sure your kitchen isn't overwhelmed.
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