Hello Seller Community!   We are thrilled to bring the much anticipated feature to Square for Restaurants — Combos! This new feature will allow you to group menu items together to be sold as one while accurately tracking inventory for each item.   Combos can help you to offer customizable bundles of menu items to increase sales and streamline service!   Requirements You may be a good fit to participate in this Beta program if: You are a quick service restaurant (QSR) you have been waiting to add Combos to your menu! You are subscribed to Square for Restaurants Plus You use the Square for Restaurants Point of Sale to process payments You are not using Square Point of Sale to process payments You are not currently using Square Online   Beta Participation Expectations   Once the start of testing is announced, test the feature! Share feedback via email or through Combos Beta Community group requests Complete beta survey approximately 2-3 weeks after start of beta testing. Interested? 😉 If you're interested and would like to participate in this beta, click the button below, and join the Combos Beta Community group👇     Join Beta | Restaurant Combos   Note: You must be subscribed to Restaurants Plus to join this Beta program. ... View more

Square offers a variety of products to streamline a food related operation, but with so many options, it can be tricky to pick the perfect one.  I’m quite experienced with Retail and POS, however when it comes to food I hear so many different stories about what works best. Screen sizes, Checks, Orders, operating systems etc etc….. What Square product would you suggest for a new business starting a cafe that offers local delivery - order ahead - with a bricks and mortar store? ... View more

Hey Food Friends! Last time we talked about how you keep your menu fresh and updated, and this week I wanted to dive a little bit deeper into that.   How do you keep your menu size in check? How do you balance Simplicity vs. Variety?    It's easy to want to expand your menu to add variety and have something for everyone. But it's even easier to have that menu get too big and out of control.  The first step of revamping and improving any restaurant (as illustrated in every food network show) is cutting down the menu. This cuts down on ingredient cost & waste, labor & prep cost, and makes it easier for customers to decide what to get. But the question is how do you do it? Do you keep your full menu or do you cut things down and make it simpler? How do you decide what to keep and what to cut? How often do you reassess your menu? Do you go based on the majority or keep certain things even they're less popular?   Looking forward to hearing about your experiences! Pesso ... View more

I’ve been using Deliverect for nearly three years now, and it’s been a relentless cycle of broken features, finger-pointing, and gaslighting. At this point, I wouldn’t recommend Deliverect to my worst competitor, let alone a fellow restaurant trying to stay afloat. Here’s the full story: 1. Broken Doordash Integration Cost Us Thousands For over three months, our 86ed items (snoozed in Deliverect) were not syncing with our Doordash menu. Customers kept ordering things we didn’t have, leading to cancelled orders, one-star reviews, and even worse — Doordash placed us on a monitoring list due to excessive complaints. We came dangerously close to being removed from the platform entirely. When I contacted Deliverect support, they told me: “The system is working as intended.” And then told me to contact Doordash to fix it. Seriously? I pay Deliverect to manage that integration — and their response is to pass the buck and leave me to deal with the fallout? We lost thousands of dollars in disputed orders during that period, and Deliverect didn’t offer a refund, a credit, or even a real apology. 2. Pickup Manager Has Been Broken Since Day One For three years, I’ve been paying for Deliverect’s Pickup Manager add-on — and it’s never once worked as intended. It shows the wrong order numbers It auto-checks in Doordash drivers remotely, even when they’re not physically at our store It displays order numbers instead of customer names, making handoffs chaotic These are basic operational functions. And when I’ve flagged this over and over again, I’ve been met with canned responses, deflection, or silence. 3. Their Customer Support Strategy: Gaslight and Deflect Deliverect’s support has become a full-blown nightmare. You’re forced to go through a clunky AI bot that delays getting to a human by 15–20 minutes When you finally reach someone, they’ll suggest things you already said you tried Or worse — they’ll suggest things that have no connection to the actual issue When cornered, they either blame your POS, blame the delivery platform, or push you off to “wait for a response” I’ve been told for three years that someone from “Customer Success” would reach out to me. Not once has that happened. 4. And Now — They Broke DMA Without Telling Anyone As of this week, Deliverect made a fundamental change to their DMA app — it no longer sends order status updates from the POS to the delivery platforms. This broke our kitchen workflow overnight. We could no longer mark orders “ready for pickup” from our POS — something that was working fine 24 hours earlier. There was no changelog, no notice, no communication. Just chaos during a busy Saturday night when we were already short-staffed. Support’s response? “This is not controlled by Deliverect. You’ll need to wait for Square to fix it.” Unbelievable. You break your own feature, offer no workaround, push the blame onto your integration partner, and shut down the live chat to put us in a slow-moving ticket queue? This is not a tech partner. This is a liability. 5. They Just Keep Taking, Never Giving Back For three years, Deliverect has charged us full price for broken products, failed to fix core issues, and avoided accountability at every turn. No one has ever reached out to us proactively. No one has ever offered compensation. They are quick to invoice and slow to support. We’re beta testers for Square and we’re now helping build better direct integrations to remove Deliverect from our stack entirely. Because frankly, anything is better than this. Final Verdict Deliverect is not a restaurant tech company. They are a support nightmare, an integration risk, and a company that does not take ownership when they break things. Avoid them at all costs!! ... View more