We are having issues with closing a drawer, but the next day it will say it has been open for a week

Two issues: 1. At the end of the night we close a drawer.  Some days it's fine, random days it will say that the drawer was never closed and it might show transactions for a week, which changes the cash amounts so my staff has no idea how much money should actually be in the drawer.

 

2. Sometimes while opening the report to close a drawer, it will suddenly say, 'drawer closed remotely' and closes the drawer without any information being entered.  

 

Is anyone else having these issues?

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Had something like this happen a couple weeks ago. Thought it was an employee but after investigating it couldn't have been. 

Roger
Perkits Yogurt

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Yes, us too!!  It’s a huge pain for us. Has anyone found out why???

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