Restricted Dates Not Following Rules Based On Link

SVLFever

Happy Holidays Everyone!

We had previously added our "pickup ordering" to our online ordering menu. We discovered an issue today (Christmas Eve) where we had correctly set our "restricted dates" to not allow pickup ordering today and tomorrow. It seems that based on the web link, the system may or may not follow the "restricted dates". Here is what the links are and whate we are seeing;

https://grill-at-sun-valley.square.site/

(Can order even outside of business hours)

https://grill-at-sun-valley.square.site/?location=LQ28PHYJHN51Q&customer_seat_id=11f0a3b8a308ff1a932...

(Obeys the business hours)

So, is this a bug?????

The reason I'm asking is because it is much easier to promote on a flyer the first site, as it is something you can remember.

@nika or @TheRealChipA , do either of you have a thought on this?

John Losito,
Sun Valley Lanes & Games

A flute without holes, is not a flute. A donut without a hole, is a danish.

Square Champion and Square Innovator
www.sunvalleylanes.com

TheRealChipA

John,

I followed both links. Both are allowing me to add items to the cart and, I assume, would allow me to complete checkout.

That being said, how in the world did you set online store restricted dates? As far as I am aware, that is not currently a thing. I'm still just turning off my online store for days we are not open. I hate it, but it's all I know to do.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

SVLFever

Sorry for the delay @TheRealChipA , here is how I have it configured, and what I "think" is the right way of doing it....

This should NOT allow for online ordering these dates, correct?

John Losito,
Sun Valley Lanes & Games

A flute without holes, is not a flute. A donut without a hole, is a danish.

Square Champion and Square Innovator
www.sunvalleylanes.com

TheRealChipA

John... WHERE do you find this feature? It is not on my account anywhere. So, I'm totally confused.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA

Forget that last question. I finally found it. This is a new feature and I had no clue it had been designed and coded, much less rolled out. Anyway, you are right that what you are expecting should be what is happening. So, I'm guessing you've found a bug. Heck, even Square AI doesn't know that it exists yet!! LOL

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!