I Want to ASK Square AI to Run My Daily Operations – Not Just Search Menus Request

[Cassieandre]

Instead of going into Square to manually check calendars and reports, I want to be able to ask Square AI operational questions in plain language and receive real, actionable answers.

For example, I would like to ask:

• “How many clients have confirmed today and how many are still unconfirmed?”
  So I can immediately know who needs a follow-up call or text, and be prepared to fill their slot if they no-show—without opening or viewing the calendar.

• “Which appointments today require cameras to be turned off in the room?”
  For privacy-sensitive services such as Brazilian waxes, facials, or any form of body waxing.

• “How many openings do we have for the rest of this week?”
  And even better—forecast the next three weeks and tell me:

  • Which days are underbooked

  • What services we should push

  • Recommendations I can share with staff to drive bookings.

• “Who are the clients that visited within the last 6 weeks for lashes but haven’t returned?”
  So I know exactly who to reach out to in order to fill upcoming slots.

• Ideally, Square AI could also contact those clients directly to invite them back based on the timeframe I request.

• “Which technicians received a 48-hour repair/callback in the last 4 weeks?”
  To help me monitor service quality and identify training needs.

• “Which technician needs to improve product sales?”
  AI should be able to review sales history and show who is not retailing effectively.

I want Square AI to learn my business over time—not feel like a generic assistant.

• Remember what is important to my company

• Understand our services, privacy rules, and internal policies

• Work consistently across multiple logins

• Feel like an AI that knows our spa’s history and priorities, not just a one-time chatbot.

My goal is to manage my business through conversation instead of digging through reports and screens.

[Callee1945]

Hi @Cassieandre , I agree! I use AI agents quite a bit in my side marketing business and have found Square AI to be behind compared to what agents can do (including, like you mentioned, remembering the details of previous queries). I am hopeful that either a) Square will partner with a company that has already mastered using agents in this way and can integrate it or b) continue working on their platform so it isn't so far behind other platforms.

[FLOWSPORTS]

Square AI feels like I'm talking to a toddler.  It is highly frustrating and completely worthless for our needs in its current state.  i have better luck getting claude to view my data and provide insights that way.