Get expert feedback on your Square Online site

[Hailey]

Hello Square Community 👋!

Last year we hosted an expert feedback session with @AdamB  and @BernadetteA, our resident Square Online product experts. We reviewed over 70 different Square Online sites, sharing what’s working, what isn’t and how each store can be taken to the next level.

We’re excited to open submissions for this year's expert feedback session. We’ve tweaked our process slightly to make it easier for folks to submit their store and receive feedback, so read on to find out how you can participate this year. 

How it works

Submissions for this round of Expert Feedback is now closed. We’ll begin reviewing each site that was submitted. Depending on how many submissions we get, it may take several days to a week or more. Don’t worry, though! We’ll get to your site. 🙂 

We will make a post to the Expert Feedback board, tag you and include a link to your site and our feedback. 

[#2]

Hi everyone! I will be closing the form shortly. I've added the sites that everyone shared to the list; look out for feedback starting next week!

[Mets]

Hi there, I too am having issues submitting my website through the form but would really appreciate feedback. My website: https://nailsbymets.square.site/ Many thanks!

[harryp1]

I tried submitting as well but it said the URL isn't valid: https://takeaway.gingerandpickles.co.uk/

[Emma_]

Hi @harryp1, I'm sorry you're running into this. Are you seeing this error message today? I checked your link but didn't receive any error message and the URL is working for me.  

[GRIPPYSUK]

Hey, Emma!

The issue on this thread is not the websites but the form not accepting the URL of certain sites, this form in particular:

Expert Feedback Submissions

The issue has already been raised by tranguyen to your platform development team.

Regards,

Mark
GRIPPYS

https://grippys.co.uk/

[Emma_]

Thanks @GRIPPYSUK for jumping in. I'm sorry about that. @dskokov, @harryp1 our team have received your website links and will review accordingly! You'll be tagged in the review on the Expert Feedback board when it's live. There's is no further action you need to take 😊. 

[GRIPPYSUK]

All good, have an awesome day and don't work too hard!

[dskokov]

Thanks!

[harryp1]

Hi Emma,

 Yea I am. I've attached a screenshot. 

[JHB2021]

https://www.jaehouseofbeauty.co.uk/

Thanks

[dskokov]

Hey! My website is https://www.beerandbeyond.co.uk/ and I keep getting an error message regarding the url. Could you please review it as I would really appreciate the feedback. Thanks

[Emma_]

Hi @dskokov, welcome to the Seller Community! I'm sorry to hear that you're receiving an error message. Can you please let me know what the error message is and send me a screenshot? I visited your website but didn't get any error message. 

[GRIPPYSUK]

Hey, Emma!

Please see my reply above. The issue is with the form on the first post not with people's websites.

[Fairestcape]

Been building and using ecommerce systems since 2004, and am generally disappointed with square... clunky, unwieldy, confusing and in some cases, does not function. Support is generally poor, so overall, not a good experience so far. EG - when you finally get to a contact form (which is obfuscated so much as to make finding it virtually impossible), it INSISTS we enter a phone number formatted in USA structure. Put in a UK phone number and the form either greys out and hangs, or the field alert popup tells me to "put in a valid number".  Several requests to "support" for answers over the last couple of weeks - all ignored so far.

[tranguyen]

Sorry to hear all the issues you're experiencing with setting up Square Online, @Fairestcape! Here are a couple of resources that may help as you started building your site. If you have any specific question relating to the process of building your site, please don't hesitate to start a new thread on the Seller Community and our team will be happy to help. Alternatively, you can also give us a call on 0800 - 098 8008, Mon-Fri, 9am-5pm and our Support team will be able to assist you further. 

If you would like our Square Online product experts to help review your existing site and provide recommendations on what's working, what's not and how it can be improve, please share a link to your site with us as a reply to this post.

[kickoff]

HI I'm getting a message that says " You don't have sufficient permission to access this page"

I would love feedback on my site https://kick-off-programmes.square.site/

I've had problems before, so left it a bit late, hoping it would clear

[AdamB]

Hi everyone! I will be closing the form shortly. I've added the sites that everyone shared to the list; look out for feedback starting next week!