Early feedback: Ask questions about your business on Dashboard App

[harsh-sqprod-DA]

Hello everyone!

I'm Harsh and I work on the Dashboard App across iOS and Android as well as Square AI. I'm looking for some early feedback on our Square AI experience for the Dashboard app which allows you to ask questions about your business in everyday language. For instance you could ask:

• What are my top selling items from last month?
• Who are my most valuable customers?
• How does my order volume vary by time of day/week?

If this sounds interesting, or if you'd like to share general feedback on the Dashboard app that we're building for owners and managers, please comment below (and I will add you to the beta!). Thank you as always for helping us learn from you.

[ryanwanner]

Hi @harsh-sqprod-DA !

I've been banging on this for a while now thanks to @alexschiff , and I can say that this is an absolutely amazing addon to the dashboard app! 

I've asked various questions from comparing last year to this year sales, percentage of loyalty customers, and some forecasting models. The answers have always been spot on! Kudos to the dev team!

[homeprogreen]

To be honest this is the first I’ve heard about Square AI being tied into the dashboard app. I use the dashboard app a lot and just looked at it again and I honestly don’t see anything about AI or how to access it 

[StevenCheech]

Same, never was told about the AI functionality. Do you have any content on specifically how it works? 

[homeprogreen]

Not yet. Turns out it’s Beta so you have to go to the Beta hub and submit a join request so they turn on the function for your account 

[harsh-sqprod-DA]

@homeprogreen and @StevenCheech I would love to get this enabled for you on Dashboard app (mobile). Please give me a day and you'll begin to see it on the app. 

Would you be open to a 30 minute chat to provide feedback once you've tried it out?

[homeprogreen]

Thank you 

[harsh-sqprod-DA]

If you're open to it, would love to connect briefly and hear your feedback on the experience and how you would like to see it evolve: Feedback session for Square AI on mobile

[BofBArtStudio · Accepted solution]

I also have been exploring this quite a bit and have used it to create data output about specific item sales and specific category sales that I couldn't do in the general report. 

One of my favorites is the ability to quickly and easily see for each location any transactions that include a certain item and to break it down by location and then to go further and determine the top day and time of day for that item. 

I've also tried some forecasting as well as labor versus sales advanced questions. 

It all seems to be very intuitive and nice to be able to ask questions in general sentences and get out the answers that match what I'm looking for. 

Thanks to the Square Team for putting this together. It is definitely a very nice feature that I think will be utilized quite heavily.

[harsh-sqprod-DA]

Wonderful to hear that you're finding the experience intuitive and valuable, thank you so much for helping us make this better!!

Would you be interested in accessing the same experience from your mobile device? We have an early version available for iOS and Android. 

[BofBArtStudio]

Yes absolutely! Currently I have to do all of the square AI queries on the dashboard on my laptop through the browser. But I am often on the go and it would be great to be able to experience it on my mobile device as well. 

Thank you

[thefibreshop]

I would love the ability to disable this as the text field takes up space on my screen at all times instead of being there only if I use it.

[JTPets]

Hi Harsh! 

Thanks for reaching out! I too have been using the AI for a significant amount of time and you guys have been very responsive to my initial feedback as you have developed this. Love it! happy to answer anything specific you might want to know more about how we use it, but its been a wonderful help for quick queries and more detailed explorations

[harsh-sqprod-DA]

Thank you all! My apologies for not clarifying this earlier - the Square AI experience on the Dashboard app (iOS and Android) is still a closed beta; whereas the web/desktop experience is now more widely available.

So if you'd like to have it accessible on mobile and share early feedback, please let me know! I'd love to show you the mobile experience and learn more about how you would like to use this on the go.

[JTPets]

How does one access said closed beta? Hmmmm

[harsh-sqprod-DA]

I'm your person for beta 🙂 Can I go ahead and get you enabled for access on the Dashboard app?

[JTPets]

Add me to any beta! Yes please

[balmonte]

Hi @harsh-sqprod-DA I am daily user of the apps, not so much the web dashboard. Can you also add me to the beta on the apps, that would be great. 

thanks

[SSB_YVR]

Hey @harsh-sqprod-DA could we get it enabled for our account.

[SVLFever]

I'm guessing I'm in because I have a meeting with Alex on Thursday. 🙂

[harsh-sqprod-DA]

Yes, super excited to get you started with this! Looking forward to connecting this week 😄 (Alex may join the call but I will be your primary contact for this)