We've been using Square for just a couple of weeks and already it's happened twice that an employee is able to clock out without running or printing their shift report. Then, as a manager, I'm unable to view or access their shift report in order to tip them out. The only way I've found to work around this is open the Dashboard from my computer, view Team Sales to see credit card tips, then view Payments by Team member to see their cash sales, and calculate their tip out based on that. It's an insane way to have to access basic information, so it is essential that at least managers (if not the employees themselves) have a way to view shift reports after clock-out.
Square Community