Return to Vendor function

[SeattleMel]

We need the ability to return items to vendors through a documented, trackable record, like with a "negative PO".

We frequently have items from vendors for a limited period of time, and return things that don't sell. At the moment the only way to remove those items from inventory is to reduce the quantity in the item record on each individual item. That means there is no record of that return in a format that can be downloaded and saved. 

[TCSlaguna]

We would also like the option to mark an item as Returned To Vendor

It happens quite often, and having it properly labeled would help us for accounting purposes. 

[SeattleMel]

@MayaP Where are we at with a Return to Vendor function? Even allowing a PO to have negative numbers would work, but in the meantime we are doing ridiculous workarounds for what is a very basic retail transaction. 

[EJ770]

Any updates on this? Seems like a simple feature but important for every retail shop.

[SpruceGifts]

The fact that this has been requested by so many retailers for OVER 5 years and NOTHING has been accomplished...is absolutely absurd. We have 2 stores that are owned and operated by an amazing non-profit and would really benefit to have this feature. We are currently looking into other POS options. CLOVER looks like a solid option right now! We really all should start posting on the SQUARE social media platforms and other public places. POWER in numbers and public places! 

[EJ770]

Same here! We’re also a non profit. And we also started looking into Clover. 

[Virginia_Shop]

I'll chime in with my agreement. It's super strange not to have any way to record these returns through the system. And, as others have noted, this is a much more significant part of the business than "loss" and "theft." Also agreeing with others who are looking at alternative systems because this is so limited.

[citrineca]

I have been asking for this since we started with Square Retail. An RTV(Return to Vendor) is common in retail, which this platform should know without all of us out here telling you. Stop telling us you "appreciate the feedback" and do something about it. This is an IMPORTANT way of tracking inventory that has been deducted from our onhand!!

[Atommila]

I'm new to working with Square and just now running into this issue of issuing and RTV for our seasonal inventory we need to return. It's a bit shocking that such a popular P.o.S system does not have this functionality. Having to just "adjust" inventory with no record of it is a crazy way to expect us to do business. A way to generate a negative p.o. or other "easy" solution seems like a bare minimum feature that should be a priority update.

[EJ770]

I’m glad it’s not just me who thinks it’s absurd this feature is not there.