Square Champion

No default variation

So, if this request already exists, accept my apologies and merge it.  But, would it be possible to NOT HAVE a default item variation, rather than have the item default to the first variation in the list?

 

Currently, I don’t use variations because of this default action, only.  I have to create modifier lists for my items and their various sizes.  Why?  Because when we are in the heat of the moment on a Saturday night at 8pm and there is a line of people wrapped around the block waiting for their frozen treats, my employees go too fast.  The customer orders a large but the employee doesn’t change the size and the customer pays for a small.  Then when they get the small, they object saying they ordered a large and you know how that goes.  We end up eating the difference.

 

By moving sizes to modifiers I can at least say that one option is required, and only one is allowed.  It seems like a needless workaround to me, even though I’ve lived with it for 12 years now!

 

Oh, and I’d be perfectly fine if this were controlled by a new setting.  Everyone could keep the existing default setting, or in my case change it as soon as it is available.  That way, everyone wins!

 

Thanks.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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2 Replies
Alumni
Status changed to: Open

Hi @TheRealChipA, that’s an excellent feature request.

 

We appreciate you sharing your business use case and why it would be valuable for you.

 

If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime into the request, the more likely it is to catch our product team's eye.

 

We appreciate your time and patience. 

Alumni
 
️ Kristen
Square Community Manager
Product Engagement