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Nested Modifiers
This is atopic in the community forum that I wanted to move to the feature request and it would be great to have it opened for voting and commenting.
One of the biggest drawbacks to Square for Restaurant’s menu feature is the inability to nest products beyond Item > Modifier. There are POS’s out there (such as Aloha), where you can create a Menu Item that drills down to the menu screen showing the first level of modifiers and then if any of those modifier options have the ability to be modified further, drills down into a second level of modifiers. Once the second modifier level is completed/filled out for the item, the screen kicks back to the first level modifier screen to continue working on the item. If another modifier item is selected with a second level modifier, the menu will drill into that screen to select the applicable options. The server is able to continue working through the menu item until all necessary first level modifiers and second level modifiers have been selected.
An example of this, for us as a Cafe, would be a “Build Your Own” Breakfast that combines typically a la Carte ordered items into one menu item with several modifiers. A guest could want “One Egg” or “Two Eggs” so in this scenario, we would select the modifier “One Egg” and Square for Restaurants would drill down into the next level modifier the allows the server to select the “Egg Type.” If we chose the Modifier “Two Eggs” then the same second level modifier would be used for the “Egg Type” to be selected. After the Egg Type is selected, we would move back to the first level modifier screen to continue selecting additional options to add to the “Build Your Own” Breakfast, such as a “Single Pancake”… which we allow the option to add strawberries, blueberries, chocolate chips or pecans to. If “Single Pancake” was selected, the server would be directed to the second level modifier screen to choose any applicable add-in.
Creating this ease of operation would have a major impact on my servers ability to easily upsell to our guests, and especially in the current economic situation we are in, the ability to increase check size by $1-$2 will make a huge difference for us, but also for industry users and would continue to push Square for Restaurants a leading POS isn’t he hospitality industry.
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