Membership discounts

[jge51089]

I would love to be able to set up a discount rule that applies only to members when that person (customer) is applied to the ticket. But not to everything. Currently I am only seeing the ability an entire discount to a customer group. Can there be the ability to apply a discount to a customer group and limit what items that discount can apply to?

[ChickenRacer]

Really keen on this one. We're planning a membership system across our two venues, and this is exactly the gap I keep running into.

For us it's not just about limiting which items a members discount applies to. We need different discount levels on different categories. Our margins vary massively: some categories we're making around 10% GP, others around 70% GP. A flat members discount across everything either kills us on the low margin lines, or is too stingy on the high margin ones to be worth joining for.

Being able to set something like 5% off one category, 15% off another and nothing on a third, all tied to the one customer group, would make a members program actually workable. Right now it's all or nothing, or relying on staff to apply it manually, and that's where mistakes happen.

Kudos given!

[Manny_SelSq]

@jge51089 and @ChickenRacer 

A half version of this is possible with a third party application using the Square APIs. It would only work with POS in person and not with Square Online. If you're interested let me know and I'll see if I can help you out.

[ChickenRacer]

Cheers @Manny_SelSq , that's good to know! We only need it in store, so POS only would suit us fine. A few questions: does it work across two separate locations (we've got two venues)? Is the membership a physical card, on the member's phone, or both? And is there a monthly cost on top of Square?

Happy to chat more, thanks mate. I'd still love to see Square build this in properly though, it's a pretty common thing for pubs and clubs here in Australia.

[Manny_SelSq]

@ChickenRacer 

A third-party app could set up a different discount for each product category and link those discounts to a specific customer group, such as your members.

For example, members could get 5% off one category, 15% off another, and no discount on products with low profit margins.

The app would create and manage these rules in Square. When a cashier adds a member's customer profile to a sale, Square POS should apply the correct discounts automatically.

I said it was a half version because it only works on the POS and not on Square online(which I think is odd).