Another online-only disaster:
Modifiers are a free-for-all when selected online and
when a customer builds a combo online (sandwich → side → slaw → drink), the kitchen ticket prints in reverse order — drink and sides first, sandwich at the very bottom.
My in-person orders print correctly. ONLY ONLINE options do this random ordering when printing kitchen tickets!
Kitchen staff have to hunt for the main item at the bottom of every ticket. It’s slow, annoying, and completely unnecessary.
Please give us control over print order for online combo component or make it at least consistent across the board!
Square Community