Estimated Arrival Time Window for Appointments

[kailin]

Something that would really benefit the service industry (vs. retail) would be the ability to be able to have an arrival window instead of a particular time. For example, instead of setting an appointment for 9 AM, it would be 8:30 AM - 9:00 AM. 

I am mobile dog groomer (there are a LOT of us that use Square) and our arrival time for  appointments vary due to traffic, the length of the time it takes to groom the dog, ect. Some people may only need a 15 minute window, others like myself need 45 minutes to an hour. 

[Antenna625]

Any updates? We are also in the service business and need this. We have one-hour windows and it is difficult to set Square appointments for my customers when I have an arrival window, I had to stop using Square appointments for this reason. My customers would get upset because the appointment says 1:00 PM when I told them we have a 1 hr window between 1 and 2:00 PM. 

[truairinc]

Who can answer this for us and create this valuable feature?

We're an air conditioning and heating company and no matter how many times we let customers know that their "appointment slot" is the beginning of our arrival window, we still get complaints "I had a 12pm appointment."

[Antenna625]

@truairinc Same!!!

[templeofthedog]

I guess square just never bothered to set this up huh? 

[TrueBlueLeak]

Square doesn’t seem to care what its users want or need unfortunately.