Edit already paid invoices

[SI_Cookies]

My customer changed the date she would like to pick up her order, however she already paid her invoice. I have no way to send her an updated invoice reflecting the change or a way for me to keep track of the changes without going out of square and making manual notes. It is a big inconvenience and happens often. Customers sometimes have change of dates, or order requests that don't change the pricing. Other customers want to sometimes add on to their already paid order but I have to create a new separate invoice for those requests. Please add some features to allow basic changes to paid invoices. Maybe any changes to an invoice automatically gets emailed to customer? That way we always maintain transparency. 

[mksavage]

This is a great idea! Kind of like when you edit a Google Calendar request, it sends recipients a new invite, with a place where you can describe/explain the change that was made. This would be really helpful for us too -- we use invoices a ton for catering and there are often changes after it's been paid.

[mvedones]

This is the same issue I am having. We ordered something wrong for a customer and we needed to just order a new part which is the same cost and I wanted an updated invoice for them for warranty purposes but there wasn't an option for me to do so because it is paid already and I don't want to refund the whole thing to just charge him again and I don't want to make a fake invoice where there is the correct part number but no price on it because then this will be confusing for the manufacturers for warranty purposes.

[TurtleShell]

As a plumber, sometimes I need to elaborate on a description of an issue.

[mksavage]

@TurtleShell That's is another great use case example. I was just thinking of something similar in the catering world. We use the printed invoice as a packing checklist, and we also include the drop-off location/time/contact info in the invoice memo for our delivery drivers. Sometimes those details change -- it'd be great to have a way to edit that after it's been paid.