Conditional Modifiers

[TheRealChipA]

If this has already been suggested, please merge me and count me as an upvote.  Otherwise….. Background, first.

In my ice cream shop, we sell basic soft serve items by the dish, cake cone, waffle cone, sugar cone, and waffle bowl.  Currently, I have to have each of those as an item on my POS.  This can cause problems because customers don’t always “follow the script.”  In order not to have them repeat themselves we need to know WHAT they are ordering first (dish, cake cone, etc), before launching into flavors, toppings and other options.

It would SO much easier if I could create one item, say called “Soft Serve.”  Then, the first modifier set would be the choice of dish or cone and size.  However, in order for this to work, I would need other modifiers to “turn off” based upon this first choice.

As an example, we can’t dip a dish of soft serve into one of our hard shell dips — it would just fall out.  We also can’t put sauces on cones because the sauces would just drip onto the customer’s hands while they were eating it.  This could all be solved by having conditional modifiers that turn off and on based upon the choices made for other modifiers.

I’m putting this in the Restaurants request board, but it applies to all POS, really.  And, it’s probably obvious that it would need to apply to the online store as well.

If we had something like conditional modifiers, we could let the customer order in whatever order they wanted to.  Then, if they waited until last to tell us what they wanted their soft serve served in, and if they made a choice that conflicted with other modifier choices, the POS could just tell us there is a problem and allow us to resolve it.

Easy, right?  LOL

[dalanfsu]

C👏O👏N👏D👏I👏T👏I👏O👏N👏A👏L
M👏O👏D👏I👏F👏I👏E👏R👏S 

Without conditional modifiers, online menus quickly become excessive and overwhelming. Our customers are forced to scroll through options that don’t apply to their selection, guess what’s allowed, or rely on notes to explain their order. That confusion leads to abandoned carts, incorrect orders, and follow-up fixes that slow everything down. 

If there was only ONE FEATURE to add, this is it.