Can I share customer feedback from Square to my personal website?

Can I share customer feedback from Square to my personal website?

I keep getting good reviews  for flower deliveries but I think I'm the only one who can see them. Can I link it to my business website delivery page,( not on Square)?. 

41 Replies

Agree 110% with you Chris!  Customers think they are doing something to help us and its completely wasted.  

 

And yet again we see a thread started in 2016 - 4 years ago - and although lots of new features keep getting added this none is ignored. Getting more and more disappointed in Square. They keep saying they are listening to us and value our input but it doesnt appear anyone is actually listening.!

Square has the technology to make this possible! I am not sure why this have not been implemented yet. Maybe they are waiting to figure out a way to profit off it? 

This topic has being discussed since 2016 and nothing was done. Also tried to link my Square book button in my biz on Google and it doesn't work. I need my reviews on Google,  It seems they do not work together? Square might not be esthetic or hairdressers biz friendly😕

Nothing is done since 2016

Alternatively, it would be great if we could more easily link a review process (Facebook, Google, or Yelp) to our receipts, instead of having it be a Square review that is linked.

Please work on this. (Yes, I realize this is an old thread.)

Alumni

Hi there, @watbworks! Thanks for reaching out and checking in here on this thread. Old thread or new, we still very much value your feedback.

 

I think a more seamless integration for 3rd party reviews is a great and needed feature. I am passing along your post to our Product Teams for further visibility. Should anything come down the pipeline, we will notify you here.

 

Thanks, again!

@Joe  - have you been able to build a feature that allows us to request a Yelp review (instead of the feedback directly to our square account)?  We launched a new brick & mortar 2 weeks ago in San Diego, and we've been getting DAILY unsolicited positive reviews, but nobody can see them!!  We want to ask users to review us on Yelp via our Square receipts.  Please help!!!

 

Thanks,

Apparently they are stalling and have no intention of making reviews transferrable to other sites, probably because they may feel they are promoting the competition. I too ask customers to use other means of reviewing my service, square reviews are currently useless- I already know my services are good!

I used the link on my google webpage and it is still not "activated"

Hey all. I am looking for a better no code solution, but for now I am using Zapier. TLDR Zapier lets you setup custom triggers between apps. I set up a zap (trigger) that sends an email after a transaction asking for a customer review with a link to Google reviews. Pretty easy to setup and free. 

 

https://zapier.com/shared/3f95fab4518baa6b44d02cc16a1e69cfd17b3629

 

HTH!