Appointment Rescheduling History

[HandsomeMuscle]

I have a few clients that will book a promo, then reschedule it as it approaches. Then reschedule it again. And again. But I can never see the original date booked AND each reschedule. This would be AWESOME to have so we can appropriately decline, charge, require prepayment etc. 

[skinrevivaltx]

Yes! This would be an amazing feature to have. I'm surprised that this still hasn't been addressed by Square even after years of submitted requests.

[paradisenailspa]

We would love to have this feature as well! I had a client reschedule and she confessed that it wasn’t her. Which of my employees could have this malicious intent? I need to know!

[ElInked]

After looking up the Community pages and finding so many requests for Appointment Reschedule History to be added to Square (some dating back to 2018), I think it's pretty bad that this issue still hasn't been rectified. I am finding it exceptionally difficult as well to monitor clients who repeatedly reschedule appointments. There is no way for business owners to individually select clients to restrict their ability to reschedule - the only option is to block them from the booking application all together or remove the rescheduling ability from all clients. I have looked into other Booking platforms that offer detailed appointment history (including details of when the appointments were made and when the appointments were rescheduled) as well as the ability to block particular clients only, from rescheduling and are charging similar rates to Square each month. Unfortunately, if money and time continues to be wasted trying to manage this shortfall from Square, I will be forced to change platform providers.