Add Ons for Appointments

Hello there,


Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.


The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.


It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.


Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.


I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

124 Replies

Yes! 

PLEASE introduce add-ons. Like a million people have said already, it is so difficult to make appointments in the service industry without add ons. It clutters up our booking websites without add-ons and we end up missing out on money - as does Square. Make the change already. 

+1 for god’s sake just make it happen

 

Ridic

Can modifiers be used as add-ons?

 

I tried to mess around with it but couldn’t seem to get it to work properly. I’m a solo esthetician and NEED the option to have add-on’s for my facial treatments. Silly that it isn’t a thing already… 

Please implement this feature.  I love Square and would hate to have to leave for a typical beauty scheduling system when I have everything already set up with Square.   Please do not ignore this feature any longer!  Or at  least make it so that the Modifers are visible for the clients to select in the booking flow.

Those aren't add ones for services, those are add ons TOOLS for the business owner/manager to use online.

Read this whole thread and got really frustrated that square has been "monitoring this issue" for 5 years but won't do anything? It's causing them + us to lose out on lots of $. Unfortunately having to consider finding a different booking/payment service because I cannot support a company that cannot fulfill a basic issue that hundred of people have requested for 5 YEARS.

This needs to happen!

I would love to see this feature as well!!! I would like my customers to have the option of add-on services at the time of booking. Example: I do lash extensions. When customers book their ash appointment I would like them to be able to also select add-on services like lip and eye treatments at the same time. Why isn't this available???

WHYYYYY????? Square! C'mon! This is such a basic ask. I'm extremely frustrated that it hasn't been implemented yet. I'm losing $5-$10 of possible revenue/service because of this!