Add Ons for Appointments

[Glootz]

Hello there,

Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.

The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.

It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.

Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.

I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

[Sprinkles2023]

Here to add this request in at the end of 2023, because I have hit the same road block. I can't believe this has been requested since 2018 with no solution.

[BohoHairStudio]

Why is this just being monitored? Ask any service provider anywhere in the universe and they’ll tell you that this feature is necessary. Not having it limits our income potential. This should have been in place long ago and we’re sick of waiting. I don’t care about AI for writing emails or other virtually unnecessary features. I care about my business increasing sales through upgrades at the appointment level. Please give us this. You have to understand how important this is for us so why are you sitting on it?

[RachelRichmond]

I would love to have an "add-on" feature for appointments so that customers can enhance their treatment. 

[studio808]

Need this feature badly. Come on square , this isn’t a difficult or expensive feature to ask for. No feature requests fulfilled in years isn’t good enough 

[BHAUS]

Yes! 

[stormlover]

PLEASE introduce add-ons. Like a million people have said already, it is so difficult to make appointments in the service industry without add ons. It clutters up our booking websites without add-ons and we end up missing out on money - as does Square. Make the change already. 

[404err0r]

+1 for god’s sake just make it happen

Ridic

[Thefacegarden]

Can modifiers be used as add-ons?

I tried to mess around with it but couldn’t seem to get it to work properly. I’m a solo esthetician and NEED the option to have add-on’s for my facial treatments. Silly that it isn’t a thing already… 

[FeelPretty]

Please implement this feature.  I love Square and would hate to have to leave for a typical beauty scheduling system when I have everything already set up with Square.   Please do not ignore this feature any longer!  Or at  least make it so that the Modifers are visible for the clients to select in the booking flow.

[matt2121]

Read this whole thread and got really frustrated that square has been "monitoring this issue" for 5 years but won't do anything? It's causing them + us to lose out on lots of $. Unfortunately having to consider finding a different booking/payment service because I cannot support a company that cannot fulfill a basic issue that hundred of people have requested for 5 YEARS.