Square staff can't see clients previous appointments/apointments history

Staff can't see clients' previous appointments or appointment history. I changed the staff's account permission to the manager level, but it doesn't work. I can see all clients' appointment history. Could you let me know why, and can I change it?

 

Appointment detail-Client name-Appointment-Previous 

 

Screenshot 2024-11-28 at 1.56.22 PM.png

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Square

Hi @99beauty , thank you for reaching out! To clarify, is the screenshot what you see as the owner or as a staff? 

 

I also tried to log in as some of the staff listed in your screenshot, but I was still able to see the correct client history. Would you mind sharing a video of the issue while logged in as the staff?

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