REFERRAL PROGRAM FOR OUR CUSTOMERS — STILL NONE IN 2026?

[alejandro-ref]

Im a little disappointed. Stop giving out alternative options within the LOYALTY PROGRAM which I'm sorry to tell you square, is NOT the same thing as a  REFERRAL PROGRAM.... Even you use a referral program to get more Square users, yet leave us in the dark on how to accomplish this ourselves for OUR customers. So if I've missed something between 2017 when this was first brought up till now in 2024, please direct me to the exact instructions on how to set up the CUSTOMER REFERRAL PROGRAM FOR OUR CUSTOMERS, not to bring more users to Square. Are you all listening to your users? Because unless I've overlooked this solution online within Google and here, I still do not see where you're even trying to do this. We should not be 7 YEARS into this request with hundreds if not thousands who have asked, practically begged for this. As a Beta tester, I urge you to listen now. Please.

[alejandro-ref]

We actually run ViralRef (viralref.com) at our salon, so I can speak to the day-to-day. Full disclosure, I'm connected to the team behind it, but the reason I wanted to chime in is the operational side that never shows up on a website. At the front desk there's nothing to remember. The client's link tracks the referral automatically when the new person pays through Square, so my staff isn't fumbling with codes at checkout. Once clients saw their gift-card balance in their own portal, they started competing to send friends. Happy to walk you through how we set the reward amounts for first-visit vs. the referrer if that helps.