How do I send a draft invoice

Filled out invoice for first time and then I tried to send it and I can’t find where I send invoice to customer. It says it’s a draft invoice 

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Square Community Moderator

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Hey @Scott_89  — I see this is your first post. Welcome! 😊

 

Are you sending the invoice from the app or from your Dashboard? 

 

From Dashboard 

 

  1. Sign in to Square Dashboard and go to Orders & payments (or Invoices & Payments or Payments) > Invoices.
  2. You can create single, batch, or recurring invoices in two ways:
    • From the Overview page, click Send an invoice.
    • From the Invoices page, click Create invoice.
  3. Add a new or existing customer to the sale. You can enter up to nine recipients.
  4. Enter detailed invoice details.
  5. Optional: Add a message to the customer.
  6. Select the invoice frequency—one-time or recurring.
    • For One-time, enter the due date and optional service date.
    • For Recurring, enter the recurring schedule to include the start date, each invoice due date, recurring frequency, repeating number, or end date.
    • For recurring, you can also Allow automatic payments with card on file.
  7. Move on to Step 2: Line items below.

 

From Point of Sale App 

 

  1. From your compatible device, tap (+) then Send invoice from the Home screen or tap Invoices from the navigation panel, then tap (+).
  2. Select an existing template, if applicable.
  3. Add a new or existing customer to the sale, and any additional recipients if applicable.
  4. Move on to Step 2: Line items below.

 

From your Square POS app with standard mode enabled:

 

  1. From your compatible device, tap ≡ More > Invoices > (+).
  2. Add a new or existing customer to the sale, and any additional recipients if applicable.
  3. Move on to Step 2: Line items below.

 

From Drafts you have the option to send the invoice as well. 

 

Screenshot 2025-12-03 at 12.35.54 PM.png

 

If you’re still running into any issues, please let me know. I’m happy to help!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question

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Square Community Moderator

Solution

Hey @Scott_89  — I see this is your first post. Welcome! 😊

 

Are you sending the invoice from the app or from your Dashboard? 

 

From Dashboard 

 

  1. Sign in to Square Dashboard and go to Orders & payments (or Invoices & Payments or Payments) > Invoices.
  2. You can create single, batch, or recurring invoices in two ways:
    • From the Overview page, click Send an invoice.
    • From the Invoices page, click Create invoice.
  3. Add a new or existing customer to the sale. You can enter up to nine recipients.
  4. Enter detailed invoice details.
  5. Optional: Add a message to the customer.
  6. Select the invoice frequency—one-time or recurring.
    • For One-time, enter the due date and optional service date.
    • For Recurring, enter the recurring schedule to include the start date, each invoice due date, recurring frequency, repeating number, or end date.
    • For recurring, you can also Allow automatic payments with card on file.
  7. Move on to Step 2: Line items below.

 

From Point of Sale App 

 

  1. From your compatible device, tap (+) then Send invoice from the Home screen or tap Invoices from the navigation panel, then tap (+).
  2. Select an existing template, if applicable.
  3. Add a new or existing customer to the sale, and any additional recipients if applicable.
  4. Move on to Step 2: Line items below.

 

From your Square POS app with standard mode enabled:

 

  1. From your compatible device, tap ≡ More > Invoices > (+).
  2. Add a new or existing customer to the sale, and any additional recipients if applicable.
  3. Move on to Step 2: Line items below.

 

From Drafts you have the option to send the invoice as well. 

 

Screenshot 2025-12-03 at 12.35.54 PM.png

 

If you’re still running into any issues, please let me know. I’m happy to help!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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