How do I stop paying for additional services that I do not use

[Rocket_Science]

I am paying every month for Marketing that I do not use and seem to be paying excessive costs for the site and features.   

How do I contact people at Square to get this put right.  I can not see a phone number or email address to connect.  

;-(

[Breffni · Accepted solution]

Hi there @Rocket_Science, apologies for the delayed response 😔

You can check the status of your subscriptions and trials with Square directly from your Accounts & Settings tab. 

To do so:

1. Sign in to your online Square Dashboard and click Settings > Account & Settings.

2. Click Business information > Pricing & Subscriptions

You should be able to cancel or manage any subscriptions there. 

You can also reach our support team on 0800 - 098 8008, 9AM- 5PM, Mon-Fri or you can find our full range of support platforms here.