Missing balance from sale

Hi, 

 

I just started using Square for my online sales. I made 2 sales of $1 and $5 which went through no issues, then i made a sale of $93, which was approved and shows in my transactions, but is missing from my balance. Has anybody had this?

640 Views
Message 1 of 3
Report
2 REPLIES 2
Alumni

Hi @Jemmy,

 

I noticed it's your first post, welcome to our community 👋 

 

While we're not able to take a look at your transactions via this public forum, you can reach our support team on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), to take a closer look at this alongside you. Please let us know how you go!

608 Views
Message 2 of 3
Report

Just happened to me today. Made 2 sales of $400 plus, its showing in my transaction but not in my transfer reports. please help !!!!

507 Views
Message 3 of 3
Report