How do i switch so I can add Canadian info?

[ĴÑ]

I'm trying to get my machine and app to work and it tells me I need to complete the info. When I get to the zip code..... and state. Which I can't use since I'm in Canada. I can not continue. 

Anyone else know how to get around d this?

[JTPets]

I would close the app, clear the cache, and ensure GPS is turned on. Outside of those options I would call support directly