I’ve noticed that when I ask the AI to show how many appointments were booked by specific staff members, for example the spa manager, it’s unable to generate a report. I understand that tracking service providers and items sold is important, but it’s equally important to track the people responsible for keeping the schedule full, like the receptionist or front desk team.
If a staff member has login access and permission to book appointments, I’d like to see how many slots they’ve filled for a given period (daily, weekly, or monthly). This helps me evaluate whether they are fulfilling their role effectively. It would be very useful if this data were included in the reporting section.
In addition, I’d like to know how many appointment requests came in online, how many were accepted, and by whom. These insights would show how well the front desk team is managing appointment requests and maintaining workflow efficiency.
When I asked the AI, “How many 48-Hour Repairs did we have in October?” it responded with:
"I found multiple catalog objects that match ‘48 Hour Repair’. To help you get the right sales data, please specify which option you are referring to."
However, when I clicked on the links, nothing loaded. I know that some 48-Hour Repairs were scheduled last month. These are booked services, not ring-up sales, since they’re complimentary fixes for clients. This suggests that appointment data—not just sales data—needs to be incorporated into the AI’s reporting capabilities. Many businesses like mine are primarily service-based, so appointment data should have its own report category and be included in the AI’s dataset.
I’ll continue to use the AI and provide feedback as you improve it, but I wanted to highlight that appointment and booking data are essential for a complete picture of business performance.
