Hello,
1. I use it for posting advertisements and managing my inventory.
2. I track not just sales but also trends. For instance, I can ask how many beige couches were sold today and check on all my top-selling items throughout the day. Even though all my sales for the day are recorded after closing, I prefer to place orders beforehand. This way, I can monitor trends on what's popular and selling, including which colors are in demand.
I created a separate tab for ordering supplies, like cleaners and paper towels. I keep track of these items; my rule is that if they are half full, I need to restock. I don’t even have to be at the store to check. I could be at Costco, and I can simply ask about supplies, and there’s my list.
I must admit, I didn't set up my office system myself—someone else did that for me. However, as long as everything is properly entered, it pulls up the information I need. I use it for spell checking, inventory management, tracking trends, and maintaining a shopping list. I analyze daily sales compared to last week’s figures and keep track of new customers for the week. I compare the data from the day to the night, and it has been accurate as long as the inputs are correct. That's the biggest key I have found is entering it like you're going to ask it. If not the results are not correct.
I don’t use it frequently for customer interactions, but when I do, it’s usually for specific questions like, "What color rug would go best with a taupe couch and light tan curtains?" It provides suggestions, and I can show customers pictures. I'm selective about which customers I assist in this way because I still value that personal connection that differentiates small businesses from big box stores. That's where human judgment comes into play.
Overall, I think it’s a great tool, especially coming from someone who wasn't initially keen on AI. When used properly, it has saved me time, which translates to saving money. Hopefully, this helps. I could go on for pages about how much I do use it now.
