Google Analytics Integration issue with Weebly and eccommerce event data not loading.

Devin3627 · ‎06-28-2020

Hello,

I have an issue that needs to be addressed. When adding the GA UA ID snippet to the Integrations pannel in the Square Online Store, I receive multiple hits for pageviews on a single page load. I have analyzed it with a Google Analytics Developer who has identified that Weebly has both analytics.js and gtag.js installed in the source code. This is causing the source to fire multiple times on a single page load. Furthermore, the gtag.js was loaded onto the page multiple times, thus, the reason that I continue receiving 5-12 page views per single page load.

Additionally, none of the Enhanced Eccomerece tracking events are firing. For example, when an item is added to the cart, the Cart/product tag event should be fired. But it is only firing a page view. Thus, more conflicts.

Please see to this issue as I am screwing up my data more by the day. I would like to be able to track all rich eccomerce events.

Devin3627 · ‎08-31-2020

Yeah, not at all actually.

It's unfortunate that they have screwed up GA tracking this much. I have been remotely in contact and the bug has been in repair for a few weeks now. Hopefully Weebly will fix it soon.

markb1 · ‎10-22-2020

~~Use Chrome and install the Google Tag Assistant. You can then see that there are multiple google tags. I removed the one from "integrations" and now there is only one.~~

This is actually wrong. Google stops tracking if you remove one of them. The reports from Tag Assistant are wrong for some reason. See this thread: https://community.weebly.com/t5/eCommerce/Goals-in-Google-Analytics-Tracking-sales-conversions/m-p/5...

Devin3627 · ‎11-28-2020

https://vickeryhill.com/blog/weebly-square-google-analytics/

Found this solid article articulating our exact problems and it is rather current. Concluded all of the things I had with another GA developer. Hope this helps!

wesley3 · ‎06-05-2021

Hey Devin, after following the the above guide, I see that my transactions are double counted. Do you see the same issue with your store?

Devin3627 · ‎06-05-2021

It doesn't seem to be that way for me right now! I have single counts occurring!