Feature Request: Donation Option

[CSzRichmond]

We are a nonprofit theater that uses Square Register for our box office and concessions sales. We would love to give our customers the option to donate to our nonprofit through a question at the end of the transaction, very similar to how tipping works. It's better than asking all cashiers to ask every customer directly if they'd like to donate, and could give the customer the option to maybe round up to the nearest dollar or donate larger amounts very simply. I'm sure this would be an option that many other companies could use - even if you're not nonprofit, you could support a nonprofit with something like this.

A similar approach could be for us to set up donations as a sales item, and that this feature would be a feature that allows you to ask the customer if they'd like to also purchase X in addition to what they just bought, where X could be ANY item you'd like to try to place extra effort on selling.

Anyone else think these would be great options to have in the Square Register software?

[bihs1835]

We're a local historical society, and we're using Square for our members to pay online.  We'd like to make it as easy as possible for people to add additional donation amounts past their membership dues, but, I've tried this several different ways and noone has done it.  When people pay by check we usually get additional donations, we do this by prompting them on the paper form to do so, so this is out of character.  

Is there a way to have people add a custom donation amount when they click through to the checkout page?

[Sean]

Hi @bihs1835. Thanks for joining us in the Seller Community, we're happy to have you! As for your question, I really don't think there is a workaround that I can think of. While you can certainly set up a donation section, you can't add it to the check out flow for an item. I can definitely see how this would be useful for your organization. While I'm not sure, you might check out our eCommerce partners - perhaps one of them offer this functionality through their online store experiences. Hope to hear more from you in the future! 

[Kaloonthego]

How do I accept donations at checkout using square. Do I need to use anither app for that.

[Helen]

Hello @Kaloonthego! It's not possible to add a donation at checkout using Square at this time. I moved your post here so we can track this feature request! 

[jeneyc]

We are trying to see if we can set up our system in a way that gives the option for a donation in the same way that you can ask for tips during the purchase. Is there a way to accomplish this?

[Helen]

This reply was created from merging an existing thread: Donations within the tip window

@jeneyc There isn't a way to do this at this time! I've moved your post into this thread so we can track and share interest in this feature with the Product team. Thank you for letting us know this is something you're looking for! 

[Chad]

Hello @CSzRichmond! 

I've gone ahead and moved your thread to the feature request board so other sellers and our Product Managers can view it! 

If you have any questions please feel free to reach out. 

[CSzRichmond]

Thanks Chad!!!

[bergerkn]

Hi! I'm also looking for this option. Not necessarily through the tip window but maybe a screen right after the tip screen that asks about a donation to a non profit. Thanks!

[hicksm13]

Yes! This would be ideal. I'd like to set up a fund to help low-income patients and would simply like to be able to have an option when customers sign, like a tip feature, that allows them to add a variable amount to their payment that could go towards the fund. It would need to be easily accounted for and attributed at the end of the month. Please please!