Add .webp image support

Add .webp image support

allow .webp images to sync to Square from WooCommerce (this isn't a WooCommerce issue as .webp images are not supported in Square).

7 Replies
Alumni

Thank you for sharing this suggestion, @BCS

 

We'll be sure to highlight this with our eComm team and will continue tracking this request via this thread. 

Square Champion

I’m sure square now uses webp for images with square online

Square Community Moderator

Hey @Mobilebarn 👋

Webp file types aren't currently supported with Square, but the following file types are: 

 

  • JPG
  • JPEG
  • PNG
  • GIF


If you have any questions, please let us know! 

when will square online support the upload of WebP images.

Square Community Moderator

Thanks for your question, @tafco.

We don't have a timeline to share for when WebP image uploads will be supported on Square Online, so I've gone ahead and merged your post with this existing Feature Request where we're currently tracking this feedback.

If we have any news to share in the future, a Community Moderator will reply back on this thread with an update. 

If you have any other questions, please feel free to reach out. 

Square Champion

Hey @Katie_SQ sorry I probs replied in the wrong context as webp may not be supported for uploads but the images on a square online site are converted to webp for speed (which I find amazing! 🤩). You can confirm this by right clicking (on a computer) to save one of our product images at https://mobilebarn.shop and you will see the format is webp 

Square Community Moderator

Thanks for clarifying, @Mobilebarn! Appreciate you circling back on this one 😁