Square Champion

How is everyone using the managberbot for client management?

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Manager bot !?? What mngr bot lol

plz let me know lol

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Admin

Ohh, thanks for kicking off this conversation @Sheli ! 

 

@ARaytheBarber this is a new feature that is currently being rolled out for testing right now! Please keep an eye on your Dashboard for when the feature becomes available to you. 

Tra | she/her
Community Program Manager, Square
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I can tell you we are not using it to track Appointments. It's information on past/upcoming appointments with various service providers is incorrect.  It just does not know how to parse the data. 

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Issue we had: It says we have 189 Palo Santo sticks. I look at inventory, tracking is off. So I tell ManagerBot. It says, "Oh yeah, the API call is telling me it's 189, but tracking is off." 

 

So I tell it set inventory to 0, then turn off tracking. ManagerBot wants to make it Out of Stock. I don't want that. I just want inventory: null, tracking off. 

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Square Champion

I’ve tried using the Manager Bot a few times, and honestly, it’s a struggle. It feels really basic. I’m not sure what AI model is running behind the scenes, but its context memory is very limited.

I use Square Appointments and sometimes have issues with reconciliation and things like that. I’ve realized that in the time I waste explaining things to the bot over and over, I could have just finished the task myself. Plus, for every little thing it can't do, it just tries to push me off to Square Support.

It’s also given me incorrect data from past years and completely fabricated numbers (though it apologizes when corrected). I get that AI models make mistakes, but this one needs a lot of improvement before it’s actually efficient to use

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